give us an example of when...

Behavioral interviews: inescapable elements of the working world. I had my interview for the Help Desk Analyst of the Year award today. I felt that I was disoriented as many other things were happening at work today which had me distracted from the main event. Inevitably I went into the interview hungry and irritable - as I had missed lunch due to another appointment.

The interview was done by a panel of 5 judges. Each with their own cryptic question. I tried to answer as best as I could but I found myself sucuumbing to the use of "ums" and "uh" a lot. Not a great way to portray confidence. I was happy that none of the questions had a technical spin on it. I think the questions were the same for the other contestants. The real challenge was to invoke a sense of confidence and determination over the phone. The whole interview was done via teleconferencing. Fortunately or unfortunately they were not able to see my facial expressions.

After the interview I was informed that when I go to the seminar on November 21st, they would ask me another question for the audience to "experience" the process of the award selection. The silly part to all of this is that they will announce the provincial winner prior to the 21st. Therefore all the "losers" will still have to play the game and go through the motions of a "pretend" interview at the seminar. Yipee...not! It's like one of those WWF wrestling matches where the wrestlers knows who's going to "win" but they still have to pretend that they don't know and put on a show for everyone. I don't think I'll be selected as my counterpart finished his interview and sent me an email saying it went really well for him. I didn't share the same kind of enthusiam after mine. But I'm hoping that an ICBC person (him or I) do win as it would be a very prestigious recognition for our Help Desk. Putting us up to the "industry leaders" level!